Testimonials

Kind Words from some of our HVAC, and Commercial Refrigeration Customers

Josephine L.

My heat pump was making loud noises, so I called Arctic Air, and they sent out a Technician by the name of Allen. He was professional, polite, and proficient. In no time at all he check it all out. Showed me the defective part and replaced it. I was fortunate that I called Arctic Air because he said I would have had a breakdown which would have left me with no heat. Way to go, Allen.

Josephine L.
Michael was awesome

Michael was awesome when he came to our house to complete our routine
maintenance and check out why our ac kept kicking on and off. Not only did
he diagnose the issue right away, he showed us how to fix it and how to
keep it from happening in the future. He even took a video of something up
in the attic so he could explain what was happening.

His customer service was great!! Thanks, Arctic Air.

Good afternoon Staci and Michael

Good afternoon Staci and Michael, I just wanted to let you know that Alan did an outstanding job yesterday. I loved that his attention to detail was off the chart.

He is one to keep.

Have a blessed day.

Ted
Jerome Farris

Special thanks to Allen and the folks at Arctic Air for coming to the rescue. Called this morning and had my AC up and running by lunch. Really courteous and professional and didn’t charge an arm and a leg. Will highly recommend it in the future.

Jerome Farris
Matthew

Our A/C went out late yesterday afternoon. I messaged Michael A Lopez in a sweaty daze. He immediately set us up with an early appointment this morning.

It was a warm and sticky night, but Arctic Air, Inc. was here at 7 am to take care of us. Chris, the tech who helped us, was awesome! He got to work and we are again relaxing in that greatest of all modern invention – conditioned air.
Thank you, Michael and Artic Air for your immediate action. You guys are great!!

Matthew
Ladson

The Arctic Air team that installed our new AC system was courteous, professional and very clean. I love our new system and the great service provided. A+ all the way!

Ladson
Barbara D.

They are the bomb! Ordered and delivered in 3 days! The process was seamless. Wonderful service always!

Barbara D.
Linda D.

I’ve been working with Staci and crew at Artic Air for well over 10 years now. They are always my first and last call for AC and refrigeration needs. You can’t find a better crew anywhere!

Troy & David heading to Historic Guerin’s Pharmacy to install a new Ice Machine. We work hard to provide quality service for our small business partner’s. Guerin’s Pharmacy is one of the coolest shops in Summerville. So proud to call them our friends!

Linda D.
Judy B.

“Staci is amazing at keeping me on schedule for maintenance. It’s been 3 years since they installed my hvac and I have no worries about staying warm in the winter or cool in the summer. The techs are great, I wouldn’t have anyone else but Arctic Air.”

Judy B.
Regina G.

“I just want to thank Arctic Air for their quick attention to repairs that we’re needed underneath my home where the ducting, which was old, was replaced. Their workers were very polite and kept at the work with no dawdling. We were kept informed the whole process as to what was going on and answered any questions we had. We are now enjoying a proper functioning heat/ac unit. Very pleased with their services.Would highly recommend them for your next services needed.”

Regina G.