Arctic Air Blog

Merry Christmas!

(Holiday hours are listed at the bottom of this post)

As we approach December 25, 2016, we would like to wish all of our friends, family members, customers and employees a very Merry Christmas!

Arctic Air has always been a family based business. We all have to make money in order to live in this world. Money is a tool that is used in our daily lives, and yes, money is important. Money is not the most important thing in our lives though. As we get older, we begin to realize that time spent together, family, friends and relationships are much higher on the list.

The Arctic Air Team is just like family. We are extremely proud of each person in our family. Working with this group of men and women is a great honor. We all care about each other, each other’s families. We would like to wish John, Valarie, Staci, Mike, Chuck, Troy, Craig, Vitaliy, Kathy, Zack, and Becky, and their families a VERY MERRY CHRISTMAS! We greatly appreciate all of you!

We would also like to thank all of our customers/friends for the support you have given us over the last 23 years. We care about you and your families. We hope that you have a great time with your friends and family this Christmas. Merry Christmas to all of you!

At Christmas time, we get a chance to get together, share stories, life experiences and make memories together. It is always nice when our friends who work with us bring in their families. This year we got to visit with some special people. Craig brought in his family and his two new boxer puppies, and Troy brought in his son, Benjamin (who absolutely loves coming to the shop).

We would like to share some of those photos with you ….

We will be closing the office at 2 pm on Friday, December 23rd and we will reopen the office on Tuesday, December 27th. If you need us, please call the office at 843-821-0937,  and a live person will answer your call. We do have a service technician on call for the weekend and the holidays.

May God Bless you and your family through the Holidays, and throughout 2017.

MERRY CHRISTMAS EVERYBODY!!

2016 Arctic Air Christmas Party

Well, it seems like Christmas is a long way off, but it is actually sneaking up on us rather quickly! On Saturday, December 3, 2016, Arctic Air had its annual Christmas Get-Together. In the past, we have gone to local restaurants to celebrate. The problem that we have found with going to a restaurant is that it becomes a bit difficult to talk to everyone. This year, we wanted to do something a little different, and that is what we did. Thanks to the help of Kathy, Staci, and Chuck, we were able to transform our warehouse into a cozy, warm venue.

We are so blessed as a company.  We have a group of great service technicians, office staff and owner’s… bar none! The air conditioning and heating industry is not for the faint of heart. It is a profession where our technicians are working in the extremes of the weather. Throughout the summer, the attics in most residences are over 150°F. When our customers are hot, our technicians are even hotter. In the winter, in the brutal cold of South Carolina (our friends from the north are laughing here), our technicians are out in the cold, wind and rain trying to fix systems to make our customers comfortable.

Thankfully, each of our staff have very supportive spouses that encourage and help keep them going throughout the year.

We would like to express how much we appreciate each person and their significant person on the Arctic Air team.  So, John and Valarie, Kathy and Johnny, Chuck and Tammy, Troy and Jessica, Staci and Mike, Craig and Jennifer, Vitaliy and Diana, Zack and Meghan, Becky… Thank you for being such and important part of the Arctic Air Team. We appreciate you and the sacrifices that you make to keep our customers happy and our company successful.

Merry Christmas to you! We are looking forward to a successful 2017. We have a great team and are looking forward to continued growth.

Finally, we would like to wish all of our customers a Merry Christmas also. You are a great part of our success and we are thankful for the trust and loyalty that you have placed in Arctic Air. We promise to work hard to be better tomorrow than we were today. We want to serve you with dependability, honesty and integrity.

 

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Thank You to First Responders

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Arctic Air, Inc. says “Thank You” to all of our First Responders!

Arctic Air would like to say “Thank You” to all of our First Responders for the sacrifices that you make everyday!

We live in a great area!  The majority of people are kind, caring and compassionate. It seems that whenever Charleston gets hit with something bad, the people of Charleston rise up and do great things. (When I say the Charleston area, I mean: Charleston, North Charleston, Hanahan, Goose Creek, Mt. Pleasant, Johns Island, James Island, Moncks Corner, Summerville, Ladson, Lincolnville, Ridgeville, Daniel Island, Jedburg, and others.)

All of us would like to say THANK YOU to all of our First Responders. It is pretty easy to just say “Thank You” and move on, however, I live next to a Charleston County Fireman. I watched him rush to get his house ready for the storm, get his family all together and packed up, and then help move them to a location that they would feel safe. I watched him leave his family, so that he could help the community. Not only did he make sure that his family was ok, he also came over to our house to see if there was anything we needed help with! Jesse Faircloth, we appreciate all that you do, and the sacrifices made by you and your family (Theresa, Mackensie, Mason and Logan).

When I say “Thank You”, it is a deep, heartfelt appreciation and gratitude for those who are leaving their families to help people they don’t even know.

To the Fireman, Police Officers, EMTs, Shelter workers, those at the Emergency Command Center, Nurses, Doctors and others who made sacrifices for others…  THANK YOU!

Below you will find a Super Special just for First Responders (Police, Firemen, EMTs, 911 Dispatchers, National Guard, Military). If I have missed your profession, but you are a considered a First Responder, this applies for you too!

In addition to this special, we will also discount any repairs that need to be made on your ac / heating equipment.  You have to tell us that you are a First Responder in order to get this special.

Please feel free to pass this on to other members of your team!

 

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Hurricane Matthew…

Before you get to far into this blog, I would love to have you comment on any positive, random acts of kindness that you may have witness before, during or after Hurricane Matthew.  Please post on our Facebook or Twitter pages.

(Scroll down to see the super special – good until 10/31/2016)

What a week! With so much devastation in the wake of Hurricane Matthew, we count ourselves as blessed.

As a survivor of Hurricane Hugo, I personally know the hardship that comes after the storm. My family went without power for 6 weeks. Talk about changing your world!

Also, I have seen the struggles with the “1000 Year Flood” from last year. Some, still have not recovered from that. I know that is tough. And, you are being prayed for by so many.

I will say that I am very proud to be living in the Greater Charleston Area. The majority of people are kind, caring and compassionate. It seems that whenever Charleston gets hit with something bad, the people of Charleston rise up and do great things. (When I say the Charleston area, I mean: Charleston, North Charleston, Hanahan, Goose Creek, Mt. Pleasant, Johns Island, James Island, Moncks Corner, Summerville, Ladson, Lincolnville, Ridgeville, Daniel Island, Jedburg, and others.)

Arctic Air - Trees Uprooted - Summerville SC

The corner of Varnfield Dr and Sheep Island Rd in Summerville SC

Until this morning (October 11, 2016), Arctic Air still did not have power. Again, thankfully, we were able to still work, but it sure was nice to have power back.  It is amazing how something like electricity can change your life so dramatically. Not to mention, if you are without power at your home.14595749_10210519494732512_1920436559752169182_n

All of us would like to say THANK YOU to all of our First Responders. It is pretty easy to just say “Thank You” and move on, however, I live next to a Charleston County Fireman. I watched him rush to get his house ready for the storm, get his family all together and packed up, and then help move them to a location that they would feel safe. I watched him leave his family, so that he could help the community. So, when I say “Thank You”, it is a deep, heartfelt appreciation and gratitude for those who are leaving their families.

So to the Fireman, Police Officers, EMTs, Shelter workers, those at the Emergency Command Center, Nurses, Doctors and others who made sacrifices for others…  THANK YOU!aa-says-thank-you

There are others that volunteered and just went out of their way to help another family or friend, we say “Thank You” to you also. In our own neighborhood (Weatherstone – behind Kohl’s in Summerville SC), there were so many acts of kindness. People watching other’s homes, people helping secure items down, people offering help with clean up, people offering up their refrigerators and freezers… It was a wonderful to experience the Weatherstone at its best.

Finally, we would like to offer a Super Special for Residential AC or Heating service calls in our normal service area. This special ends on 10/31/2016. You must mention this special when you call in.  This is a true special!

 

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The 5th Annual 9/11 Heroes Run on Daniel Island, SC – 2016

The 5th Annual 9/11 Heroes Run on Daniel Island, SC took place on 9/10/16.

The 5th Annual Heroes Run was a great event coordinated with the Travis Manion Foundation and local volunteers.  It is truly amazing to see what a great turn out this was. My neighbors, Theresa and Jesse Faircloth (Director and Co-director, respectively) volunteer hours upon hours of time all year long to make this event a success.  I would also like to mention that they have a great group of friends, family and others, who also volunteer hours without compensation.

img_0655This year, flags were made by hand with each 9/11 Victim’s names printed on them and put out for this event. Because I live beside Theresa and Jesse, I can attest to having many people over until 4am in the morning. These volunteers worked tirelessly to make this event GREAT!

With this being the 5th Annual Heroes Run and the 15th Anniversary of 9/11, there were several special people who came out to show their support. Three individuals in particular were Guests of Honor. These guests were 9/11 First Responder, Retired FDNY Batallion 35 EMT Michael Dell’Era, former FDNY Batallion 45 EMT Laura Siebuhr Mendola, and Corporal Kimber Gist with the Berkeley County Sheriff’s Department.

Not only does the proceeds made from this event go to help Veteran through the Travis Manion Foundation (travismanion.org), but 3 local organizations will also benefit.  These 3 groups are the Berkeley County EMS, Charleston County Rescue Squad, and the James Island Fire Department (James Island Public Service District).

Arctic Air has been a sponsor for the last two years.  In partnership with McCall’s Supply and Ruud, we were able to give away cooling towels to 500 people at this event. After the race, they went like hotcakes!

We would like to thank everyone with the Charleston SC 9/11 Heroes Run, including the directors, and volunteers, the Travis Manion Foundation, McCall’s Supply (Rick Sanders, Jeff Stewart, Carla McCall, and Rick Smith), Ruud (manufacturer of quality AC units), and anyone else who helped in putting on a great event.

Finally, and most importantly, THANK YOU to all of our service men and women, first responders, police officers, EMTs, firemen and women, and others who give sacrificially to the people of the United States.

We will always stand in support of the United States and the Freedoms that have been given to us through the sacrifices of others! May God Bless You and the United States of America!

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Is it time for a Precision Tune-up on your AC?

Ruud Htg-Clg-NewPlatform-Residential GroupIt is that time of year again in the Greater Charleston / Summerville SC area! You know that time when you need a jacket in the morning, and shorts & a T-shirt for the afternoon. With the weather changing so often, it is nice to know that we have the option of heat or cooling to keep us comfortable.

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Dirty coils block airflow!

Needless to say, our heating and cooling systems have been getting a work out. Because of the mild temperatures that we are now experiencing, it is a great time to get your ac system tuned-up! Here is why…as our service technicians go through your ac system, they can head off small problems BEFORE they become MAJOR ones.

In addition, when a precision tune-up is performed by one of our technicians, you can rest assured that you are getting the most efficiency out of the unit that you possibly can. What does that mean to you? It helps you to STOP OVERPAYING the electric company! If a part of the system is causing the motors to work harder, more amps (more electricity) is needed to overcome the load. The more amps that your unit requires, the more electricity you have to buy from the electric company, which results is higher electric bills. <======= Read that again…. HIGHER ELECTRIC BILLS!  No one wants that!

moneyDo you already have high electric bills? There are plenty of great options in new air conditioning / heating systems that can help you reduce your electric bill. Please feel free to call Mike @ 843-821-0937 to get a free estimate.

I would like to mention that SCE&G has rebates for its customers who choose energy-efficient units (15 SEER and higher). These rebates range from $200 – $400. In addition, the Federal Government is offer $300 in tax credits for energy-efficient split and packaged heat pumps and air conditioners units that meet their criteria.

Financing is available… payments as low as $75/mo with approved credit. We also have options for those with “not so great” credit.

$79 AC Tune-up; $1599 off new unit, financing available

 

Safety is Important to Arctic Air, Inc.

This morning, I got a message from Ryan that works for the City of North Charleston. He reported on Twitter and via our website (www.ArcticAirIncSC.com) that one of our vans were stopped in “Do Not Block Fire Station Entrance/Exit”, and sent us a photo as proof. This message was retweeted by a couple of news agencies (ABC – @ABCNews4WebGrrl and  Live 5 News – @AnnLive5News), and other followers of these news sources.Arctic Air Van

Here is our response… “Thank you for bringing this to our attention. We will get with our technician to find out his version, explain how important it is to pay attention to these signs, and to be sure that he is not a “distracted” driver.

In addition, at our next Safety Meeting, our Safety Officer will go over the importance of paying attention while driving, including: traffic signs, pedestrians, other motorist, moving over for emergency vehicles, speeding,  distracted driving, texting while on SC roads, taking photos on SC roads, etc.”  I have called Ryan at the City of North Charleston to discuss our actions with him, and to see if there are any other concerns.

He responded that “The blocking of that fire station entrance is a common occurrence, which we are trying to correct and prevent. Your van was the most identifiable, which is why I contacted you.” I also asked him if our driver was texting while driving? He responded, “No, texting was not observed. Thank you for addressing this in your safety meeting”.

In an effort to help reduce this issue at intersections like this, we are posting this on our Facebook, Twitter, Google+ and our website (www.Arcticairincsc.com) .

ARuud HVAC-Full Line wNewPlatform-EcoNetControlrctic Air is a heating and air conditioning repair, service and replacement company for over 23 years, and plan to be in business for many more. We believe in the safety of EVERYONE that we come in contact, whether on the road, or at a home or business.

We are all human and make mistakes, however, we are actively trying to reduce/prevent the number of mistakes that we make.

Please feel free to contact Mike at 843-821-0937 if you would like to discuss this further.

Christmas is almost here!

Christmas TreeAs I think about this time of year, I am reminded of my childhood. School was out, so staying up late and sleeping in was the norm. The excitement of Christmas was oozing from everyone… well, at least us kids! My Mom and Dad worked throughout the day, so when we got old enough, we would stay at home by ourselves, which opened a whole new can of worms.  My sister and I were … well, I guess NOSEY was the best way to describe it. We always wanted to find out what purchases had been made.

God is watching youMy Mom used true guilt to help prevent some of the looting that was taking place while she was not at home. She would put our items in black trash bags. These bags were sealed with tape and they had a message on them.  The message you might ask … Yes, on a piece of paper written with a Black Magic Marker … “GOD IS WATCHING YOU!”  Well, that did it for me! My sister… I am not so sure. She was a bit on the sneaky side.

As this week winds down, and we all scurry about, we would like to remind you to focus on the most important things … those things that cannot be bought. Spending time with those you love. Life. A compliment. Words of encouragement. Did I mention QUALITY TIME?

On a side note… Quality time is NOT being in the same room with everyone being on their phones or ipads. I am talking about just talking. Playing a game. Taking a walk together. Use this as a time to connect. Make great memories. I think I am going to take my own advice.

Thank you for taking time to read this. I know that you are busy! This is so weird to say at this time of year, but if you run into trouble with your air conditioner, don’t hesitate to call!

From all of us at Arctic Air, THANK YOU for your continued support! Whether you are a customer, friend, family member, etc., we appreciate you.

NOW, GO MAKE SOME GREAT CHRISTMAS MEMORIES!

 

Christmas Special - up to $1750 off a NEW RUUD AC/Heating System!

Christmas Special – up to $1750 off a NEW RUUD AC/Heating System! For residents of Summerville SC, Goose Creek SC, North Charleston SC, Charleston SC, Mt. Pleasant SC, Ladson SC, Johns Island SC, James Island SC, Hanahan SC and Moncks Corner SC.

 

 

 

 

 

 

 

 

Set your clocks back …

Just a quick reminder to set your clocks back 1 hour.fall back clock

and

Check your air filters.

don't forget to change your filters

Happy Friday and Happy Halloween … and check your ac filter

Happy Friday and Happy Halloween to everyone!

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As quitting time approaches for the week, I have a few weekend reminders.  The first is to check out these Halloween Safety Tips, if you have children or grandchildren that are planning to go Trick or Treating tomorrow. In addition, if you are planning to be celebrating yourself, please use caution as you travel to and fro. Children will be in the streets… be on guard. I could not imagine the heartache that would be felt if I injured or killed a child (or anyone else for that matter). Be safe and don’t drink and drive!

filter comparision in summerville scThe second reminder is… it is time to check your ac filter. If your filter is dirty and clogged with dust, dirt and other contaminants, it is time to change it. The health of your ac/heating system depends on it! The strain and damage that is put on your ac/heating unit is not anything to take lightly.

Coastal Carolina Fair - photo from the Post and Courier, Charleston SC

Coastal Carolina Fair – photo from the Post and Courier, Charleston SC

The final reminder is… it is time for the Coastal Carolina Fair. Take time this beautiful weekend to enjoy the time with your family and friends. It looks like the weather is going to be great for getting out this weekend.  Normally, at this time it is cold and rainy… but not this year.

2015 gate hours are:
Thurs, Oct 29:  3:00 pm – 9:00 pm
Fri, Oct 30:  3:00 pm – 10:00 pm
Sat, Oct 31:  10:00 am – 10:00 pm
Sun, Nov 1:  12:00 pm – 9:00 pm
Mon, Nov 2:  3:00 pm – 9:00 pm
Tues, Nov 3:  3:00 pm – 9:00 pm
**A special Senior Day program will be held on Wed, Nov 4th, 10:00 am – 2:00 pm, before gates open to the public.
Wed, Nov 4:  3:00 pm – 9:00 pm
Thurs, Nov 5:  3:00 pm – 9:00 pm
Fri, Nov 6:  3:00 pm – 10:00 pm
Sat, Nov 7:  10:00 am – 10:00 pm
Sun, Nov 8:   12:00 pm – 9:00 pm
Have a great weekend!